Our 4rails order arrived quickly, was exceptionally packaged well as to not mar the finish-and the products are excellent quality. I also appreciated the selection of products and finishes- highly recommend this company.
I initially placed an online order and within an hour I got a call explaining that I had made a mistake the way I ordered my foot rail kit. The gentleman explained in the vm exactly how I needed to change it, but also left his direct line if I needed assistance. I placed the new order and it was delivered faster than any other part of my kitchen renovation…and, it was perfect. Very unusual and very much appreciated!!! I would highly recommend this company! Thanks so much!!!
Great selection and price! Super fast shipper!
These guys are great replaced a defective mounting bracket. Didn’t even have to follow up. They did what they said they would do.
Thank you for your kind words and stellar review. Glad to hear everything went well!
Great product, finely machined and easy to install. Alex was very attentive in answering all of my questions. This is a quality company and a quality product. Highly recommended.
Customer satisfaction is our top priority, and your feedback reaffirms that we are on the right track. Your support means the world to us, and we are honored to have customers like you who take the time to share their thoughts. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know.
Once again, thank you for choosing 4rails.com and for sharing your positive experience with others. We look forward to serving you in the future and maintaining the high standards that you've come to expect from us.
good quality, delivered on time
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that our product has met your expectations. Your satisfaction is our top priority!
High quality materials and great fit.
Your positive feedback means the world to us! Thank you for choosing our product and for sharing your positive experience. We're committed to providing you with top-notch products and service.
We are very pleased with our rails!
This was my second supplier (we punted on the first). They were fast, efficient and supplied me with drawings that the first on didn't.
Tara Hutchens
Hi Tara, thank you for your positive feedback on our Foot Rail Floor Bracket 2.0. We are glad to hear that you are pleased with your purchase and that we were able to provide you with efficient service and helpful drawings. We appreciate your business and hope to serve you again in the future. Thank you for choosing us as your supplier.
thx
Thank you so much for your kind words! We're glad to hear that you are happy with our Foot Rail Combination Bracket 2.0. We appreciate your support and hope to continue providing great products for our customers. Have a wonderful day!
Beautiful products. First order arrived damaged but customer service was great. They sent a new one out right away.
This is much better quality than the product I installed in a prior home..... Their customer service is what every online store should strive for... prompt quote from my email request, fast response from a voice message I left, and a quick answer to an email technical question!!
Great Bar Rail + Sturdy. Support team was helpful with getting my order correct right away. Can't wait to see our guests sitting at the bar comfortably at my restaurant in Santa Barbara!
I was so, so happy with the responsiveness, the quality of the products, and the service provided to me by Alex. 4Rails is absolutely a company with which I look forward to collaborating again!
Thank you for taking the time to share your positive experience with our product and service. We are thrilled to hear that you are satisfied with the responsiveness, quality, and overall experience with our company. We strive to go above and beyond for our customers and we are happy to hear that we have met your expectations. We look forward to working with you again in the future.
quick and fast. product is beautiful.. Easy to install.
Thank you for your kind review! We are happy to hear that you found our stainless steel tubing easy to install and beautiful. We strive to provide quick and efficient service to our customers. Thank you for choosing our product.
This part was made of solid heavy duty brass. Nowadays nothing is made solid anymore, but this part was. Thank you
Fast delivery, Excellent quality will shop there again
We were in a bind and up against a tight construction schedule for these items. I couldn't have been happier with the customer service we received and the status of our order. Would I use 4.Rails.com again. Absolutely!
We’ve been building a home for over 2 years and these rails are the jewel in the kitchen. We purchased the black rails and the brushes brass brackets and it’s stunning! Alex was so very helpful to me while trying to figure sizes, length and height. Always helpful and friendly. I’m very happy with my purchase!
Quick accurate and very high quality. Recommend
Everything has been great with the exception that the self-drilling screws will bot drill into the stainless tubing.
