Terms of Service

PLEASE BE SURE TO READ ALL SECTIONS ON OUR MAIN PAGE UNDER  "TOOLS & INFO" that are related to the products your are purchasing or intend to purchase.
NOTICE: Oil-Rubbed Bronze orders placed TODAY are expected to ship the week of 9/24/2018.
Although most  online orders ship the same or next business day, product stock levels vary and may require additional time for order fulfillment. Usually not more than 7-10 business days. We make every effort to ship all online orders in no more than 10 working days. If an online order requires more than 15 working days to ship, customer will be notified and given the option to cancel with a full-refund.  After an order has been fabricated or shipped, there will be no refunds or credit for tubing, special order items, adhesives, custom fabricated items, pre-assembled items such as glass/stemware racks or items with custom, brushed, specialty, plated or coated finishes.  This includes but is not limited to ALL products with Oil-Rubbed Bronze, Black, Coppers or Antique Finishes. All tubing is NOT eligible for refund or exchange.  Lot orders are not eligible for refund or exchange. Please see "Section 5" for full details.
1.5" Oil-Rubbed Bronze and Matte Black orders are stocked in limited quantities and may require approximately 7-10 working days for fabrication.
Shipments Outside of the U.S.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Commercial Finished Metals Corporation has no control over these charges, nor can we predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Some deliveries to remote locations in North America may require special delivery options for which you will incur extra charges.  In the event that your delivery location is in one of these areas, you will be notified by email of the additional delivery charge and given the option to pay the additional charge or cancel the order with a full refund.  Such charges are in addition to potential customs and duty charges.

 

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Many finishes and options aren't available online . Don't see what you want? Call us at 1-877-747-2457 and we'll be happy to answer any questions you have.